Our Response to COVID-19

As the situation regarding the novel coronavirus (COVID-19) continues to evolve, we want to update you on the current state of our business. As of March 30,2020 in accordance with New York State regulations WE ARE NOW OPEN FOR ONLINE SALES WITH IN-STORE DELIVERY BY APPOINTMENT ONLY. Our showroom still remains closed in accordance with Governor Cuomo's executive order. The health and safety of our staff, customers and community is our top priority. Our sales staff is available to answer any questions via text, email or phone 24/7.  We also have an online vehicle purchase system called Quick Quote where you can start your online vehicle purchase online:  https://www.upstatedodgechryslerjeep.com/upstate-quick-quote-accelerate.htm

WE ARE OPEN FOR SERVICE & PARTS MONDAY - FRIDAY 8am-4:30pm.  For service customers we are happy to accommodate any special requests. If you need your vehicle serviced - you don't even need to come in and see us. Just use our convenient 24 hour Early Bird Drop Box to drop your keys and your service requests off through the slot in the Service Drive door. Or...just pull up to the service drive, call us and tell us you're there and leave your keys in the car. We will get you written up and serviced and then call you whenever it's ready. You can even pay us over the phone.   If you choose to wait for your vehicle our waiting area is continuously sanitized throughout the day. There is plenty of hand sanitizer located throughout the area & hand soap is available at each sink. We are taking every precaution and reinforcing the preventive actions we have in place, as recommended by the Centers for Disease Control and Prevention (CDC). We want to reiterate that the health and safety of our staff, customers and community is our top priority.

We appreciate the trust that you place in Upstate Chrysler, Dodge, Jeep, Ram. We will continue to closely monitor the situation and take actions necessary to help keep our employees and customers safe while providing the products and services you need. You can be sure when you come to see us that you are coming into a clean environment with healthy employees. Sending our thoughts & prayers to those affected & hoping this passes quickly!